EveMan: The smart solution for your workload automation
EveMan optimizes the event management of your workload automation with powerful monitoring and automated processing. Events are detected, enriched and transferred to your ITSM tool in a standardized way - for faster ticket processing and more efficient IT processes.
With centralized access to relevant event information, EveMan improves ticket management and provides a comprehensive, holistic view of your workload automation. Thanks to event-driven real-time reactions and a flexible set of rules, EveMan adapts dynamically to your production requirements. The fully automatable rule management makes it an indispensable solution for efficient, transparent and secure event management.
Advantages at a glance
Real-time reaction for events
EveMan enables an event-driven real-time response to incidents. This ensures that problems are detected and dealt with immediately, significantly improving system availability and reliability.
Flexible set of rules
Eveman's customizable ruleset enables companies to perform both automated and manual interventions to meet specific requirements and flexibly design incident management processes.
Automated processing
EveMan automates the processing of incidents and alerts. This reduces manual effort, minimizes errors and speeds up problem resolution, resulting in more efficient IT operations management.
ITSM integration
There is seamless integration with ITSM tools such as Jira and ServiceNow. This integration optimizes ticketing and ensures smooth collaboration between different IT service management systems and users.
Centralized information
EveMan centralizes important event information and provides a comprehensive overview of how problems arise. This central source of information facilitates the monitoring and analysis of incidents and supports well-founded decision-making processes.
ITIL conformity
EveMan is ITIL-compliant, which ensures compliance with proven IT management practices. This helps companies to design their IT processes in a standardized and efficient way to ensure high quality standards.
Key features
Event-controlled real-time reaction
EveMan responds to incidents in real time, based on predefined rules. This capability enables immediate detection and processing of problems, minimizing downtime and maximizing system availability. This contributes significantly to the stability and reliability of IT systems.
Automated incident processing
By automating incident and alert processing, EveMan significantly reduces manual effort. This leads to faster and more efficient problem resolution, reduces the risk of errors and optimizes the entire incident management process.
Integration with ITSM tools
EveMan integrates seamlessly with leading ITSM tools such as Jira and ServiceNow. This integration improves the ticketing system, facilitates collaboration between different IT teams and ensures consistent and efficient management of IT services and incidents. The seamless integration also promotes transparency in incident management.
Customizable set of rules
EveMan offers a flexible and customizable set of rules that can be adapted to a company's specific requirements. This enables both automated and manual interventions to create customized incident management solutions that are optimally tailored to the company's needs. This adaptability increases the efficiency and effectiveness of incident management.
Fast. Precise. Adaptable.
Have we piqued your interest?
Contact us today to schedule a demo for your organization. Let our experts show you how EveMan can revolutionize your event management and accelerate incident handling. Experience live how our solution recognizes events in real time, enriches them automatically and integrates them directly into your ITSM tool. Together, we will analyze your requirements and demonstrate how EveMan can make your IT processes more efficient, secure and transparent.
Would you like a quote or a trial license?
Simply contact us using our form - we look forward to hearing from you!
FAQ - Frequently asked questions about EveMan
Who is EveMan aimed at?
EveMan is primarily aimed at all customers who use BMC Control-M as a workload automation tool. Whether you are a normal user, production employee or manager - EveMan supports you in all areas of workload automation. It optimizes your workload automation infrastructure and can also seamlessly integrate other event sources thanks to its open architecture.
What specific benefits does EveMan offer me?
Key features and benefits of EveMan:
1. event-controlled real-time reaction: Fast and precise reaction to events according to customizable rules.
2. automated procedure: Efficient processing of events in the event of an incident.
3. Flexibility: Fully automatable administration of individual rules
4.Powerful: Scope of services comparable to managed services.
5. Technical expertise: Optional access to advice from workload automation experts at HORIZONT.
6. ITIL-compliant: Ensuring ITIL compliance.
How does EveMan work?
EveMan serves as a bridge tool between your workload automation environment and your ITSM tool. It is currently primarily used under BMC Control-M is used. EveMan automatically records all events from Control-M, enriches them with important additional information and creates an incident, for example. This incident can be processed faster and more efficiently by an employee according to your defined, ITIL-compliant processes. This increases EveMan significantly increases the efficiency of your automation landscape.
Can EveMan also be integrated with event sources other than BMC Control-M?
Yes, EveMan was developed with an open architecture that makes it possible to seamlessly integrate events from different sources. This makes it particularly flexible and versatile, regardless of your specific IT environment.
How does EveMan support compliance with ITIL guidelines?
EveMan is fully ITIL-compliant by providing standardized processes for event detection and handling. Automated workflows and precise logging ensure that all processes are traceable and audit-proof.
Can EveMan automate incident management processes?
Yes, EveMan automates the detection, enrichment and forwarding of events directly to your ITSM tool. As a result, incidents are processed more efficiently and manual input is reduced, saving time and minimizing errors.
Which ITSM tools are supported by EveMan?
EveMan integrates seamlessly with leading ITSM tools such as Jira, ServiceNow and others. The flexible API allows easy integration into existing IT landscapes.
Is EveMan adaptable to the specific requirements of a company?
Yes, EveMan offers a customizable set of rules that can be tailored to your company's specific requirements and processes. This allows you to ensure that only relevant events are processed and that they are optimally integrated into your processes.
How does EveMan facilitate collaboration between different teams?
EveMan centralizes all relevant event information and makes it available in a clear, structured form. This makes communication and coordination between operations, development and management teams much easier.
HORIZONTSoftware GmbH
Schäufeleinstraße 7
80687 Munich
Germany
+49 89 540 162-0
info@horizont-it.com
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