Customer Portal
All Information, Documents, and Resources in One Place
The Customer Portal is your central hub for all information and resources related to our products. Whether installations, detailed guides, user manuals, or the latest updates – here you’ll find everything you need to deploy and use our solutions efficiently and successfully. Whether you need support with installation, want deeper insights into features, or want to stay informed about the latest developments, our portal provides full transparency and comprehensive support for optimal use of our solutions.
Installation Files
Hotfixes
Documentation
General Information
The HORIZONT Customer Portal serves as a central platform for efficiently sharing installation files, hotfixes, and documentation materials with our customers. Whether you need software updates, want to access specific guides, or are looking for quick solutions, our portal provides everything you need to use our products.
If you don’t have an account yet, you’ll find a step-by-step registration guide and instructions on how to make the most of the portal in the HORIZONT Customer Portal Guide (PDF).
Alternatively: If you don’t yet have access to the Customer Portal, we’re happy to help. Simply send us an email at info@horizont-it.com.
Tech Informationen
In the TECHINFO section of the Customer Portal, you’ll find all relevant information, updates, and best practices to keep your IT environment safe and secure. Whether it’s securing system access, protecting sensitive data, or meeting compliance standards – we provide comprehensive resources and solutions to help you effectively identify and address potential security risks.
Any Questions?
We’re Here to Help.
We’re here to help – whether you have questions about our products, our company, or your specific requirements. Simply get in touch with us!
FAQ – Frequently Asked Questions About the Customer Portal​
What is the Customer Portal and what can I use it for?
The Customer Portal is your central platform for accessing installation files, updates, user manuals, and additional documentation for our products. It provides all the resources you need to efficiently implement and operate our solutions in your IT infrastructure.
How do I get access to the Customer Portal?
If you don’t have access yet, please contact our team at info@horizont-it.com to start your registration. Alternatively, you can refer to the registration guide in our Customer Portal Guide, which walks you through the process step by step.
What information and files can I find in the Customer Portal?
The following resources are available in the Customer Portal:
- Installation files and hotfixes
- User manuals and technical documentation
- Product updates and compatibility information
- Newsletter archive and support FAQs
Can I request technical support through the Customer Portal?
The Customer Portal serves as a self-service platform for documentation and files. For direct technical support, please contact our support team at support@horizont-it.com or use the contact options in the portal.
Can I reset my password in the Customer Portal?
Yes, you can reset your password using the “Forgot Password” function on the portal’s login page. Simply follow the instructions and you’ll receive an email with further steps.